Choose how to receive your purchase

Choose how to receive your purchase

We want to make it even easier for you. Therefore, with our transport service, you can receive your purchase comfortably at home.

Click & collect Pick up your purchase for free. Shop before 19:00 h and pick up your purchase two hours later. More info Parcel delivery for 4,95€. Buy as many items as you want with the symbol  and receive them at home for only 4,95€. More info Delivery service Flat rate of 30€ on home delivery until the 28th of February 2025. More info

Click & collect

Pick your purchase for FREE.

You can choose to pick up at the IKEA Point 7 Palmas Shopping Center or at your IKEA La Mareta Store. Monday to Saturday from 10:00 to 22:00 h.

Price: FREE.

Delivery time:

IKEA Store Gran Canaria:
Pick up your purchase in 2 hours!

  • From Monday to Saturday from 9:30 to 22:00 h. Opening holidays from 10:00 to 22:00 h.
  • If you buy before 19:00 h, you can pick up your purchase two hours after receiving your invoice.
  • If you buy after 19:00 h you will have to pick it up the next day.
Check our opening hours and days
 

IKEA City Shop 7Palmas:

  • From Monday to Saturday from 10:00 to 22:00 h.
  • If you purchase before 16:00 h you can pick up your purchase the next day.
  • If you purchase after 16:00 h you will have to pick it up after 2 days.
  • We'll notify you by email and/or sms when you can come to pick up your purchase.

To collect your purchases, you must present your identity document, the invoice (physical or digital) and the card used to pay for the purchase. If it is another person who collects the purchase and not the holder of the purchase, you must bring with you the written authorisation showing the full name and ID of the holder, as well as the full name and ID of the authorised person, plus the aforementioned, i.e. ID document, the invoice (physical or in digital format) and the card with which the purchase was paid for.

Remember that you have 3 days to come and collect your purchase. After that time, we will be forced to cancel your order.

Parcel delivery service

Buy as many items as you want with the symbol and receive them at home for 4,95€.

Select Parcel Delivery and add as many small and medium size items as you want to your purchase. There is no limit of items, so click and receive them at home comfortably.

Price: 4,95€.

Delivery time: Approximately 3 working days.

Exclusive service for web, app or teleordering purchases.

Delivery service

New flat rate! We deliver your purchases to your home for €30.

Promotion available until the 28th of February 2025.

Price: €30.

Delivery time: Approximately 3 to 6 working days.

At all times you will know where your purchase is

You can check the status of your purchase through your session. Click here.

In addition, we will inform you through email and sms:

  • If you come to pick up your purchase, we will send you an sms when your purchase is ready to pick up.
  • If you request transportation to your home, the transport company will contact you to specify the day and time delivery
  • If you request parcel delivery, the transport company will send you an email and an SMS confirming the delivery date